What Information We Collect and Why
When you create an account, we collect your name, email address, and the phone number linked to your DANA, OVO, or GoPay wallet. This lets us verify your identity and process deposits and withdrawals accurately. During each session, we also record device type, browser, and IP
-
1
address — not to track you for advertising, but to detect unusual access patterns that could put your account at risk. If you contact support, your message history is stored so our team can follow up without asking you to repeat yourself. We use payment reference
-
2
numbers from DANA, OVO, and GoPay transactions to reconcile your account wallet — we do not store your full wallet PIN or card details. Log data is retained for the period required to handle disputes and comply with applicable financial regulations in eligible regions. You can
-
3
request a copy of what we hold about you at any time through our support channel. We do not sell your personal data to third parties, and we do not share it with advertisers. Data processing is subject to local law, and access to our platform
-
4
is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.