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How kafitoto Handles Your Personal Data

This Privacy Policy explains what data kafitoto collects when you open an account, deposit via DANA, OVO, or GoPay, and access the lobby — and how we protect it. Availability of our services depends on local law and applies only where local law permits.

Account data protectionDANA, OVO, GoPay payment dataCookie and device dataYour right to access or delete
kafitoto How kafitoto Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take four practical steps to keep your data safe: encrypting data in transit, limiting internal access to account records, using session cookies that expire when you close the browser, and applying identity checks before processing any withdrawal — including those to DANA, OVO, or GoPay wallets. Players in Yogyakarta and across Indonesia can review these steps below.

Encrypted Data in Transit

All data moving between your device and our servers is encrypted via SSL. This covers your login, account details and any payment reference numbers passed through DANA, OVO or GoPay.

Cookie Use and Control

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these through your browser settings at any time without losing your account.

Withdrawal Identity Check

Before any withdrawal clears to your GoPay, OVO or DANA wallet, our team verifies that the destination matches the wallet registered to your account — a step that protects you from misdirected transfers.

Data Retention and Deletion

We retain account data for the period required by applicable financial rules in eligible regions. Once that period passes, your data is removed from active systems. You can request early deletion if your account is closed.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove your personal data, our support team handles privacy requests directly. Reach us through live chat in the account dashboard, or send a written request via email. We aim to respond to data requests within a reasonable timeframe, and we'll confirm receipt so you know your request is in the queue.

Live Chat Open the chat icon inside your account dashboard. Mention 'privacy request' so the team routes your message to the right person quickly.
Email Support Send a written data request to our support email. Include your registered phone number so we can locate your account without extra back-and-forth.
Account Settings Some data preferences — like marketing contact opt-out — are managed directly inside your account settings without needing to contact support at all.

Common Questions About Your Privacy at kafitoto

These are the privacy questions we hear most from people managing their accounts. If your question isn't here, our live chat team can help with any specific data request.

We collect your name, email, and the phone number tied to your DANA, OVO, or GoPay wallet. We also log device and session data to monitor for unusual access that could signal a security issue.

No. We do not sell or share your personal data with advertisers. Payment reference data from DANA, OVO and GoPay transactions is used only to reconcile your account wallet and process withdrawals accurately.

Send a request via live chat or email support, including your registered phone number. We'll confirm receipt and supply your data summary within a reasonable period, subject to identity verification.

Yes. If your account is closed and the mandatory financial retention period has passed, we can remove your data from active systems. Contact support with your account details to start the deletion process.

We use session cookies to maintain your login and preference cookies to remember lobby settings. You can clear or block cookies through your browser — your account data remains intact in our system either way.

We store only the payment reference number to reconcile your account wallet. Your full wallet PIN and card credentials are never stored on our servers — they stay within the DANA, OVO or GoPay system.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.